ArcHR

ArcHR

HR and Payroll Software for Clinics and Healthcare Practices in UAE.

WPS Salary Information File (SIF) export. End of service gratuity (EOSB) — Federal Decree-Law No. 33 of 2021. Professional licenses tracked alongside visas. EOSB visible per clinician.

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ArcHR HR dashboard overview
UAE private clinics must track DHA or DoH professional licences, malpractice insurance, visas, and Emirates IDs on independent renewal cycles — not just immigration documents. Mandatory employer health insurance applies to every clinical and admin employee. End-of-service gratuity for senior consultants accrues on basic salary only and compounds significantly over long tenure. Production bonuses paid to clinicians must appear in WPS when contractually required but stay excluded from EOSB. Locum and part-time clinicians accrue gratuity on a pro-rata basis when statutory service thresholds are met.

· by ArcHR Compliance Team

🇦🇪 UAEWPS — Wage Protection System

WPS Salary Information File (SIF) export. End of service gratuity (EOSB) — Federal Decree-Law No. 33 of 2021. Professional licenses tracked alongside visas. EOSB visible per clinician.

ArcHR is built for UAE clinics and healthcare practices with 5 to 200 employees — Licensed medical professionals (doctors, nurses, specialists) alongside admin and support staff — each with mandatory professional license tracking.

app.archr.com
ArcHR HR dashboard overview

Professional license tracking (DHA, HAAD, MOH) in addition to visa and Emirates ID expiry

Mandatory employer-provided health insurance for all employees in most emirates

EOSB calculation for senior medical professionals with high basic salaries and long tenure

Strict payslip and contract record-keeping requirements for licensed professionals

Compliance scenarios

DHA, DOH, and MOH professional licence tracking alongside visas

A Dubai polyclinic employs doctors licensed by DHA, nurses with HAAD credentials working on Dubai contracts, and admin staff on standard MOHRE visas. Each clinical employee carries three to four mandatory documents — professional licence, malpractice insurance, visa, and Emirates ID — with independent renewal cycles. A lapsed DHA licence can halt clinical operations and invalidate insurance coverage. ArcHR document vault tracks custom document types per role with 30-day expiry alerts, so clinic administrators never confuse visa renewal dates with professional licence deadlines.

EOSB liability for long-tenured senior clinicians with high basic salaries

Senior consultants at UAE private clinics often serve ten or more years with basic salaries exceeding AED 40,000 monthly. End-of-service gratuity accrues on basic salary only but compounds significantly over long tenure — a single consultant exit can create AED 200,000+ liability. Clinic owners who discover the amount at resignation face cash flow shocks and payment disputes. ArcHR displays running EOSB accrual per clinician, projects liability at any exit date, and generates final settlement statements before the consultant signs release.

Mandatory health insurance compliance for all clinic employees

DHA mandates employer-provided health insurance for every Dubai employee, while Abu Dhabi clinics fall under DOH regulations. Clinic owners sometimes assume clinical staff self-insure through professional bodies, but employer coverage remains mandatory regardless of role. Insurance lapses during renewal gaps expose clinics to DHA fines during facility inspections. ArcHR tracks health insurance policy number, insurer, premium, and dependent coverage per employee with renewal alerts alongside payroll and leave management.

SME example

Bright Smile Dental runs two clinics in Dubai with 22 staff including four DHA-licensed dentists. A lapsed hygienist licence discovered during a DHA inspection resulted in a two-week operational suspension. ArcHR now tracks DHA licences, malpractice insurance, visas, and Emirates IDs per employee with tiered expiry alerts. EOSB accrual for their senior dentist — nine years tenure — is visible monthly, and the clinic passed its most recent DHA compliance review without findings.

Workforce profile

Licensed medical professionals (doctors, nurses, specialists) alongside admin and support staff — each with mandatory professional license tracking.

Professional licenses tracked alongside visas. EOSB visible per clinician.

4+

document types per clinician

license, visa, EID, contract — all tracked in ArcHR

Zero

manual expiry spreadsheets

ArcHR replaces all document tracking with automated alerts

Frequently asked questions

Can ArcHR track professional medical licenses for UAE clinic staff?

Yes. ArcHR's document vault tracks any document type per employee — including DHA, HAAD, and MOH professional licenses — with configurable expiry dates and 30-day automated alerts. Each document type is labeled and searchable by HR.

Is employer health insurance mandatory for clinic staff in UAE?

Yes, in Dubai (DHA mandate) and Abu Dhabi (HAAD mandate), employers must provide health insurance to all employees. ArcHR tracks health insurance policy details, premium costs, and dependent enrollment per employee.

Do locum doctors need separate EOSB tracking in UAE clinics?

Locum and part-time clinicians accrue gratuity on a pro-rata basis under Federal Decree-Law No. 33 if they meet minimum service thresholds. ArcHR supports part-time and locum employment types with pro-rata EOSB accrual, ensuring clinics do not overpay gratuity on short-term clinical contracts.

Can ArcHR track malpractice insurance renewal for clinic physicians?

Yes. ArcHR document vault supports custom document types including malpractice insurance policies. Clinic administrators set expiry dates and receive automated alerts before coverage lapses, which is critical for DHA facility licence renewals that require proof of professional indemnity for all practising physicians.

How do UAE clinics handle leave for clinical staff during Ramadan?

Clinical staff in UAE follow standard Ramadan working hour reductions — typically two hours daily — while maintaining patient coverage through adjusted shift rotas. ArcHR applies Ramadan schedules to clinical and admin teams, adjusts attendance expectations, and ensures overtime calculations reflect reduced-hour months correctly in WPS payroll.

What WPS requirements apply to clinic employees paid on production bonuses?

Production bonuses for clinicians must be declared in MOHRE contracts and included in WPS transfers when paid monthly. Bonuses are excluded from EOSB calculation but must appear in SIF records. ArcHR separates basic salary from production bonuses for correct gratuity accrual while including variable pay in WPS when contractually required.

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