ArcHR
HR and Payroll Software for Real Estate Agencies and Developers in UAE.
WPS Salary Information File (SIF) export. End of service gratuity (EOSB) — Federal Decree-Law No. 33 of 2021. Commission correctly excluded from EOSB. RERA license tracked. Goals built in.
· by ArcHR Compliance Team
WPS Salary Information File (SIF) export. End of service gratuity (EOSB) — Federal Decree-Law No. 33 of 2021. Commission correctly excluded from EOSB. RERA license tracked. Goals built in.
ArcHR is built for UAE real estate agencies and developers with 5 to 200 employees — Commission-driven sales agents and brokers, alongside property management and admin staff — high performers with variable pay structures.
Commission exclusion from EOSB — correct basic salary isolation is essential
RERA licensing for agents tracked in addition to visa and Emirates ID
Performance targets and goal tracking are critical for commission-based teams
WPS for variable monthly payroll — commissions paid in different months than basic salary
Compliance scenarios
Commission exclusion from EOSB for property sales agents
Dubai real estate agencies pay agents a low basic salary plus monthly commission on closed deals — sometimes AED 50,000+ in strong months. Federal Decree-Law No. 33 calculates end-of-service gratuity on basic salary only, excluding commission entirely. Agencies that include commission in gratuity overpay by tens of thousands per agent at exit and create disputes with departing brokers. ArcHR isolates basic salary from commission in payroll setup, accrues EOSB on the correct base continuously, and generates settlement statements that agents and MOHRE mediators accept without recalculation.
RERA licensing tracked alongside visa and Emirates ID for agents
Every practising real estate agent in Dubai must hold a valid RERA registration in addition to their MOHRE employment visa and Emirates ID. Agency administrators tracking RERA renewals in a separate spreadsheet from immigration documents miss licence lapses that invalidate deal registrations on Oqood and DLD portals. ArcHR document vault stores RERA registration number, broker card expiry, visa, and Emirates ID per agent with independent 30-day alerts — giving agency principals one compliance view across their entire sales team.
Variable monthly payroll when commissions pay in different months than basic salary
Real estate agencies often pay basic salary monthly through WPS while commissions settle 30–60 days after deal closure, creating months where total cash compensation varies significantly. WPS SIF files must reflect the contractual basic salary every month, with commissions included when paid through approved channels. ArcHR handles variable commission cycles, validates that basic salary WPS transfers occur on schedule regardless of commission timing, and includes commission in SIF when disbursed through the salary transfer.
SME example
Palm Properties Dubai employs 18 RERA-registered agents across two branches. A senior agent departure revealed AED 32,000 in EOSB overpayment because commission had been included in gratuity for four years. ArcHR now separates basic and commission pay, tracks RERA licence expiry alongside visas, and accrues EOSB correctly. Variable commission months no longer delay WPS basic salary transfers, and the agency passed its last RERA compliance audit without licence findings.
Workforce profile
Commission-driven sales agents and brokers, alongside property management and admin staff — high performers with variable pay structures.
Commission correctly excluded from EOSB. RERA license tracked. Goals built in.
Basic only
EOSB calculation base
ArcHR separates commission from basic for correct EOSB
RERA + Visa + EID
documents tracked per agent
all in ArcHR document vault
Related resources
Frequently asked questions
Is real estate agent commission included in UAE gratuity?
No. UAE gratuity (EOSB) is calculated on basic salary only — real estate commission is excluded. ArcHR payroll configuration separates basic salary and commission components so EOSB is always calculated correctly.
Can ArcHR track RERA licensing for real estate agents in UAE?
Yes. ArcHR's document vault supports custom document types — RERA registration, license expiry, and renewal dates can all be tracked per agent with automated 30-day advance alerts.
Is RERA registration mandatory for all real estate agency employees in Dubai?
RERA registration is required for agents who conduct property transactions. Admin and marketing staff may not need broker registration but still require MOHRE employment visas. ArcHR tracks RERA status only for registered agents while managing visa and Emirates ID compliance for all agency employees.
How do Dubai agencies handle EOSB when an agent transfers between agencies?
When an agent resigns to join a competitor, the departing agency must pay accrued gratuity within 14 days based on service with that employer only. ArcHR calculates EOSB from the agent start date with your agency, excluding prior employment elsewhere, and generates the final settlement before visa cancellation.
Can real estate agencies pay commission in cash outside WPS in UAE?
All contractual compensation paid monthly must flow through WPS-approved channels. Cash commission payments create MOHRE discrepancies and expose agencies to fines. ArcHR includes commission in payroll and WPS when disbursed through the approved salary transfer, maintaining compliance even in high-commission months.
What performance metrics should real estate agencies track in HR software?
Common KPIs include closed deals per quarter, listing acquisition, client satisfaction scores, and showing-to-offer conversion rates. ArcHR performance goals support custom KPIs per agent, giving agency principals visibility into productivity alongside payroll, commission, and compliance data in one employee profile.
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