ArcHR
HR and Payroll Software for Retail Businesses in UAE.
WPS Salary Information File (SIF) export. End of service gratuity (EOSB) — Federal Decree-Law No. 33 of 2021. Multi-branch payroll. WPS-ready. Leave tracked. EOSB visible per employee.
· by ArcHR Compliance Team
WPS Salary Information File (SIF) export. End of service gratuity (EOSB) — Federal Decree-Law No. 33 of 2021. Multi-branch payroll. WPS-ready. Leave tracked. EOSB visible per employee.
ArcHR is built for UAE retail businesses with 5 to 200 employees — Mixed full-time and part-time salespeople, cashiers, and store managers across multiple branches with commission-based compensation.
Multi-branch payroll — each branch may have different attendance and shift patterns
Commission inclusion in end of service gratuity calculation (basic salary only)
High turnover triggers frequent EOSB settlements
Leave management across part-time and full-time contracts
Compliance scenarios
Multi-branch payroll with different shift patterns per store
A UAE retail chain operates eight stores across Dubai and Sharjah, each with different opening hours and part-time cashier schedules. Consolidated payroll must produce a single WPS SIF file while reflecting branch-specific attendance, overtime, and leave balances. Finance teams merging spreadsheets from store managers frequently double-count overtime or miss part-time pro-rata leave encashment at termination. ArcHR consolidates attendance from all branches, applies store-level shift templates, and generates one validated WPS export — with per-branch reporting for operations managers who need visibility without touching payroll directly.
Commission exclusion from EOSB for sales floor staff
Retail sales associates in UAE malls often earn basic salary plus monthly commission on personal sales targets. Federal Decree-Law No. 33 calculates end-of-service gratuity on basic salary only — not commission, housing, or transport allowances. A fashion retailer that includes commission in gratuity overpays by thousands of dirhams per long-tenured employee at exit. ArcHR isolates basic salary from commission in payroll setup, accrues EOSB on the correct base continuously, and produces final settlement statements that withstand MOHRE review during labour disputes.
Part-time and full-time leave entitlements across retail teams
Mall retailers increasingly mix full-time supervisors with part-time weekend cashiers on reduced-hour contracts. Leave accrual rates differ — full-time staff earn 30 days annually after one year, while part-time employees receive pro-rata entitlement based on contracted hours. Store managers approving leave without checking accrual balances cause payroll overpayment or employee complaints at year-end. ArcHR enforces leave policies by employment type, blocks approvals that exceed accrued balance, and syncs approved absences to the monthly WPS payroll run.
SME example
StyleMart operates five fashion boutiques in Dubai malls with 48 staff mixing full-time supervisors and part-time sales associates. Commission was accidentally included in gratuity for two senior stylists, costing AED 18,000 in overpayments. ArcHR now separates basic and commission pay, accrues EOSB correctly, and consolidates multi-branch attendance into one WPS SIF file. Their last MOHRE inspection found zero payroll discrepancies across all locations.
Workforce profile
Mixed full-time and part-time salespeople, cashiers, and store managers across multiple branches with commission-based compensation.
Multi-branch payroll. WPS-ready. Leave tracked. EOSB visible per employee.
50%+
Saudization target
for many retail categories — tracked live in ArcHR
AED 0
cost of WPS rejection
is not an option — ArcHR validates before export
Related resources
Frequently asked questions
Is commission included in UAE gratuity calculation for retail employees?
No. UAE gratuity is calculated on basic salary only — not commission, housing allowance, or other allowances. ArcHR separates basic salary from commissions in the payroll setup and calculates EOSB on the correct base.
How does ArcHR manage leave for part-time retail staff in UAE?
Leave entitlements for part-time employees are pro-rated based on their contracted hours. ArcHR supports multiple leave policy types — full-time, part-time, and pro-rata — configurable per employee or group.
Do retail employees on unlimited contracts get full EOSB if terminated by employer?
Employees terminated by the employer without cause on unlimited contracts receive full gratuity based on completed years of service under Federal Decree-Law No. 33. Resignation before five years may reduce entitlement. ArcHR calculates the exact EOSB scenario based on termination type, tenure, and contract classification at the point of offboarding.
How should UAE retailers handle public holiday pay for mall staff?
Employees who work on UAE public holidays are entitled to overtime at 150% of basic hourly rate or a compensatory day off. Mall retailers with mandatory holiday trading must track holiday shifts in attendance and reflect premium pay in WPS. ArcHR flags public holiday work automatically and calculates the statutory premium for payroll inclusion.
Can retail stores in UAE share one WPS establishment ID across branches?
WPS registration is at the company level, not per store. All branches under one trade licence submit through the same WPS establishment with a consolidated SIF file. ArcHR supports multi-branch payroll under a single company entity, tagging employees by location for reporting while exporting one compliant SIF.
What probation rules apply to new retail hires in UAE?
Maximum probation is six months under Federal Decree-Law No. 33. During probation, either party may terminate with 14 days notice, and gratuity typically does not apply for less than one year of service. ArcHR tracks probation end dates and alerts store managers before automatic confirmation, preventing unintended permanent employment conversions.
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